Responsible Gaming at Lucky Star

Every form of gambling carries a risk of financial loss. No strategy or system guarantees winning outcomes. Lucky Star‘s responsible gambling policy encourages every player to treat gambling as entertainment, not as a source of income.

Players can set personal limits to stay in control of their betting behaviour. Deposit limits, loss limits, and temporary break options help manage spending and playing time. These tools support healthy habits and protect financial wellbeing over time.

Responsible gambling depends on awareness and self-control. Players who gamble within their means can enjoy the experience without harming their emotional or financial stability.

Addiction to gambling often develops gradually and can be difficult to notice at first. The following signs may indicate a growing problem that needs attention:

• increased time or money spent on betting beyond original plans;
• borrowed money or sold personal belongings to fund gambling;
• anxiety, irritability, or restlessness when not gambling;
• hidden gambling activity from family or friends;
• larger bets placed to chase previous losses;
• neglected work, studies, or relationships due to gambling;
• use of gambling as an escape from stress or sadness;
• false statements about money or time spent gambling;
• repeated failed attempts to reduce or stop gambling;
• financial dependence on others because of gambling losses.

Addiction related to gambling is a recognised condition that requires professional attention. Players can learn more about these signs through available support resources, and early recognition can help prevent further financial and emotional harm.

Prevention of gambling addiction starts with awareness and consistent self-control. Lucky Star recommends the following practical steps and useful tips to help players stay in control:

• set a fixed budget for gambling and avoid exceeding it;
• use deposit, loss, and wager limits available on the platform;
• take regular breaks between gaming sessions;
• avoid gambling when feeling stressed, upset, or under pressure;
• set time limits and use session reminders;
• avoid chasing losses with additional bets;
• keep track of time and money spent on betting;
• balance gambling with other hobbies and social activities;
• use the option to self-exclude when needed;
• talk to family or friends about gambling habits.

These measures help players maintain control over their gambling activity and protect their overall wellbeing.

Support for gambling addiction is available through several organisations in India. These resources offer confidential guidance and professional help:

• NIMHANS SHUT Clinic, Bengaluru, provides specialised support for technology and behavioural addiction (shutclinic@nimhans.ac.in);
• Vandrevala Foundation Helpline offers 24×7 confidential mental health support (1860-2662-345 or 1800-2333-330);
• iCall Psychosocial Helpline by TISS provides professional counselling support (icallhelpline@tiss.edu);
• Gamblers Anonymous offers peer support meetings and recovery resources (gamblersanonymous.org).

Players can reach out to these organisations for confidential and important support toward recovery.

Players experiencing difficulty controlling their gambling activity can contact Lucky Star support at any time. The support team offers confidential assistance and guidance on available control tools:

• live chat support, available 24×7 on the website;
• email support for detailed queries and account assistance;
• a dedicated responsible gambling section within account settings;
• the option to self-exclude or set limits, available through the support team.

Support remains available to assist players with any concern related to safe and responsible gambling.