Lucky Star KYC & AML Policy

Lucky Star applies KYC and AML procedures to verify the identity of every account holder, prevent fraud, and counter financial crime across its platform. These measures support several guarantees for users:

• Fair play for all participants on the casino and sportsbook platform;
• User safety through verified accounts and protected personal data;
• Transparency in how funds are deposited, withdrawn, and monitored;
• Compliance with regulatory requirements applicable to licensed gaming operators.

Every new user on Lucky Star must complete an identity verification process before full account access is granted. Document submission may be requested from the following categories:

• A government issued photo identification document confirming legal identity and age;
• Proof of current residential address, such as a recent utility statement or bank record;
• Confirmation of ownership for the payment method used to fund the account;
• Additional supporting documents, where required, to complete the identity check.

Lucky Star maintains a set of controls designed to prevent money laundering, terrorist financing, and other illegal financial activity on its platform. These controls include:

• Continuous transaction monitoring across deposits, withdrawals, and platform transfers;
• Automated detection rules that flag suspicious activity for manual review;
• Enhanced due diligence procedures applied to high risk events and accounts;
• Review of large or unusual transfers before funds are released;
• Risk scoring applied to each account holder based on activity patterns;
• Checks against sanctions lists and politically exposed persons records;
• Reports to competent authorities where reporting obligations apply.

Several actions are restricted on Lucky Star to support KYC and AML standards and to protect the platform from misuse. Prohibited activities include:

• Use of multiple accounts under one identity, or registration of additional accounts using false details;
• Submission of forged, altered, or stolen documents during the identity check process;
• Attempts to launder funds through deposits, bets, or withdrawals;
• Manipulation of platform systems, games, or betting markets;
• Transfer, sharing, or sale of account access to another person;
• Use of payment instruments that do not belong to the account holder;
• Misrepresentation of identity or submission of false personal data during registration.

Violations of the KYC and AML policy trigger enforcement measures to protect the platform and its users. Lucky Star may apply temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings connected to the violation, and reporting to competent authorities where applicable, based on the nature of the violation.

Each account holder is responsible for providing accurate and updated personal data at registration and throughout the use of the platform. Verification requests should be completed within the specified timeframe, and any additional documents requested during the identity check process should be submitted promptly. Only payment methods owned by the account holder may be used for deposits and withdrawals. Users are expected to report suspicious activity connected to their account or observed on the platform without delay. These responsibilities support account protection and help Lucky Star maintain compliance with regulatory requirements.

Lucky Star upholds fair play and transparency to protect users and maintain a secure gaming environment. This commitment is supported through the following principles:

• Adherence to KYC and AML standards across all accounts;
• Confidentiality and protection of personal data collected during verification;
• Continuous monitoring for suspicious activity across deposits, withdrawals, and gameplay;
• Prevention of manipulation and unfair behavior on the casino and sportsbook platform;
• Support for users on matters related to account safety and responsible gaming;
• Shared responsibility between Lucky Star and account holders in maintaining a secure platform;
• Equal conditions applied to all users regardless of account history.